LG washer won’t spin / UE or Ub
LG imbalance troubleshooting starts with washer leveling, load distribution, and load size.
What this guide covers
Error codes: UE, UB · Symptoms: Won’t spin / keeps going out of balance
This guide follows a structured decision tree built from manufacturer troubleshooting information. It does not assume that the most commonly replaced part is the failed part, and it does not show an exact-fit replacement part unless model compatibility has been independently verified.
Continue this exact diagnostic
Safe troubleshooting sequence
Start with the observations and external checks that can be verified without opening energized assemblies. The interactive version asks these in order and changes the path based on your answers.
- Check whether the washer is levelLG lists an unlevel washer as a common cause of repeated UE/Ub errors.
- Look at the load itselfSingle bulky items, very small loads, and tangled loads can concentrate weight on one side.
- Check load sizeLG notes that both overly small and overly large loads can become unbalanced.
What the answers can lead to
Level the washer before replacing anything
A washer that rocks can trigger repeated imbalance errors even when the load is reasonable.
Evidence strength: Strong
Redistribute the load and retest
The load pattern matches a primary manufacturer-listed cause of UE/Ub.
Evidence strength: Strong
Adjust the load size
An unusually small or overfilled load can prevent the washer from balancing.
Evidence strength: Strong
The basic imbalance causes have been ruled out
If the washer is level and repeated UE/Ub errors occur with normal balanced loads, the remaining cause needs model-specific inspection.
Evidence strength: Strong that service is next
When professional diagnosis is the safer next step
If the washer is level and repeated UE/Ub errors occur with normal balanced loads, the remaining cause needs model-specific inspection.
Appliance Verdict stops before energized electrical testing, gas-system work, sealed-system work, and other checks that can create unnecessary risk. A technician can use the model, issue, and completed checks from the interactive diagnostic as a starting point.
Repair or replace?
A diagnosis and a repair decision are different questions. Once you have a real repair quote, compare the total repair cost with the all-in price of a comparable replacement. Warranty or protection-plan coverage, appliance age, reliability history, efficiency, and likely future repairs can all matter. Appliance Verdict’s interactive result includes a transparent cost comparison rather than a black-box replacement recommendation.
Manufacturer sources
Dataset reviewed through 2026-09-11. Appliance Verdict is independent and is not endorsed by the manufacturers cited. Always follow the exact owner or service documentation for your model.
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