Samsung dryer bE / bE2 / bC2 / 6E: jammed-button error
Samsung says these codes appear when the control detects a button that is stuck or continuously pressed.
What this guide covers
Error codes: bE, bE2, bC2, 6E, 6E2, 6C2
This guide follows a structured decision tree built from manufacturer troubleshooting information. It does not assume that the most commonly replaced part is the failed part, and it does not show an exact-fit replacement part unless model compatibility has been independently verified.
Continue this exact diagnostic
Safe troubleshooting sequence
This reviewed path begins with a direct owner-safe action or status check rather than a branching question. Follow the step below, then use the interactive diagnostic if the condition persists.
- Power the dryer offDo not pry on the control panel.
- Individually touch and release every button, working around each edgeCheck for a button that does not spring back normally.
- Leave the dryer off for about 60 seconds, then restore power and retry onceIf the code remains, continue to service.
Reviewed outcomes
Release every control-panel button
A physically stuck or continuously pressed button can trigger this code.
Evidence strength: Strong
The button code remains
A persistent jammed-button code can require control-panel diagnosis.
Evidence strength: Strong
When professional diagnosis is the safer next step
A persistent jammed-button code can require control-panel diagnosis.
Appliance Verdict stops before energized electrical testing, gas-system work, sealed-system work, and other checks that can create unnecessary risk. A technician can use the model, issue, and completed checks from the interactive diagnostic as a starting point.
Repair or replace?
A diagnosis and a repair decision are different questions. Once you have a real repair quote, compare the total repair cost with the all-in price of a comparable replacement. Warranty or protection-plan coverage, appliance age, reliability history, efficiency, and likely future repairs can all matter. Appliance Verdict’s interactive result includes a transparent cost comparison rather than a black-box replacement recommendation.
Manufacturer sources
Dataset reviewed through 2026-09-11. Appliance Verdict is independent and is not endorsed by the manufacturers cited. Always follow the exact owner or service documentation for your model.
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