Kenmore 417 dryer E68: stuck control key

Sears PartsDirect says E68 means a key is stuck on the electronic control.

What this guide covers

Error codes: E68

This guide follows a structured decision tree built from manufacturer troubleshooting information. It does not assume that the most commonly replaced part is the failed part, and it does not show an exact-fit replacement part unless model compatibility has been independently verified.

Continue this exact diagnostic

Safe troubleshooting sequence

Start with the observations and external checks that can be verified without opening energized assemblies. The interactive version asks these in order and changes the path based on your answers.

1. Check the controls externallyDo not remove the console.

What the answers can lead to

When professional diagnosis is the safer next step

The Sears guide points to the electronic control/keypad assembly.

Appliance Verdict stops before energized electrical testing, gas-system work, sealed-system work, and other checks that can create unnecessary risk. A technician can use the model, issue, and completed checks from the interactive diagnostic as a starting point.

Repair or replace?

A diagnosis and a repair decision are different questions. Once you have a real repair quote, compare the total repair cost with the all-in price of a comparable replacement. Warranty or protection-plan coverage, appliance age, reliability history, efficiency, and likely future repairs can all matter. Appliance Verdict’s interactive result includes a transparent cost comparison rather than a black-box replacement recommendation.

Manufacturer sources

Sears PartsDirect

Dataset reviewed through 2026-09-11. Appliance Verdict is independent and is not endorsed by the manufacturers cited. Always follow the exact owner or service documentation for your model.

Browse reviewed dryer error codes →

Browse all Kenmore troubleshooting guides →

Related dryer guides