Kenmore 417 dryer E24 / E25: thermistor fault

Sears PartsDirect identifies E24/E25 as thermistor (temperature-sensor) errors. Appliance Verdict stops before internal resistance testing.

What this guide covers

Error codes: E24, E25

This guide follows a structured decision tree built from manufacturer troubleshooting information. It does not assume that the most commonly replaced part is the failed part, and it does not show an exact-fit replacement part unless model compatibility has been independently verified.

Continue this exact diagnostic

Safe troubleshooting sequence

This reviewed path begins with a direct owner-safe action or status check rather than a branching question. Follow the step below, then use the interactive diagnostic if the condition persists.

1. Stop at external checksDo not open energized assemblies or bypass safety devices.
2. Record the model and displayed codeGive the exact code and what you observed to the technician.
3. Arrange qualified serviceThe remaining checks require model-specific internal diagnosis.

Reviewed outcomes

When professional diagnosis is the safer next step

Sears PartsDirect identifies E24/E25 as thermistor (temperature-sensor) errors. Appliance Verdict stops before internal resistance testing.

Appliance Verdict stops before energized electrical testing, gas-system work, sealed-system work, and other checks that can create unnecessary risk. A technician can use the model, issue, and completed checks from the interactive diagnostic as a starting point.

Repair or replace?

A diagnosis and a repair decision are different questions. Once you have a real repair quote, compare the total repair cost with the all-in price of a comparable replacement. Warranty or protection-plan coverage, appliance age, reliability history, efficiency, and likely future repairs can all matter. Appliance Verdict’s interactive result includes a transparent cost comparison rather than a black-box replacement recommendation.

Manufacturer sources

Sears PartsDirect

Dataset reviewed through 2026-09-11. Appliance Verdict is independent and is not endorsed by the manufacturers cited. Always follow the exact owner or service documentation for your model.

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